Shipping Policy

📜 TERMS & CONDITIONS

Please read the following carefully before placing your order. By completing your purchase, you acknowledge that you have read, understood, and agree to all terms listed here as well as our Shipping Policy/Agreement.

🚫 ORDER AVAILABILITY & SHIPPING TIMELINE

We accept pre-orders to reserve your place in line on a first come, first served basis. Once your order is ready to ship, we will contact you directly. We try to keep our product as updated as possibly to when it is available.

We do not provide specific shipping dates, only general shipping windows. If you’re not ready to receive your eggs when contacted, you may skip your turn and coordinate a new shipping date.

Please understand that we are not a hatchery, but a small homestead operation. All hatching eggs are produced by hand-selected birds.

🐣 HATCH RATES & EGG COLOR DISCLAIMER

There are NO guarantees on:

  • Hatchability

  • Fertility Rate

  • Development

  • Egg color outcomes

All eggs are collected fresh, and fertility is regularly monitored, but hatching eggs are a risk by nature, and success rates can vary depending on incubation methods and postal handling. Please purchase with that understanding.

❌ CANCELLATIONS & REFUND POLICY

We do not allow cancellations once a tracking number has been issued.

If you need to cancel before your order ships, you may do so via email only, and a 50% restocking fee will be deducted from your refund.

Please note: Any canceled order will result in being added to our “Do Not Sell” list. While we understand that circumstances change, cancellations impact our small business with processing fees, labor loss, and platform reliability. Please order only if you are sure.

📦 USPS & SHIPPING RESPONSIBILITY

All hatching eggs are shipped via USPS Priority Mail (1–3 days) with $100 insurance included. We package them to the best of our ability. Please be aware of the following:

  • USPS does not guarantee delivery timeframes for Priority Mail

  • Only Express Mail is eligible for guaranteed delivery or claim protection for delays

  • Once a package leaves our possession, we are no longer responsible for transit delays, damages, or handling errors

  • It is your responsibility to communicate with your local post office about your package

  • We will not contact USPS on your behalf

If your package is damaged:

  • Take clear photos of the box, contents, and packaging immediately

  • File a claim with USPS online

  • Keep in mind, USPS insurance only covers physical damage, not delays

We typically request that your package be held for pickup, but this is a courtesy request, not a guarantee unless upgraded shipping is paid for.

🐓 ANIMAL WELFARE & CUSTOMER AGREEMENT

Please read about our birds and farming methods on our About Us page and each product description. We do not vaccinate our birds, and they are raised using natural, holistic, and regenerative care practices.

By placing your order, you acknowledge and agree that:

  • You have read and accept these Terms & Conditions

  • You accept the risk involved in purchasing hatching eggs

  • You have reviewed our Shipping Policy and understand USPS limitations

Phew! Thanks for reading all of these disclaimers. We want you to be happy with our products, but also some things are far out of our control. We make sure every dozen we ship out is carefully packaged, what you ordered and sent with love!